Questions? Check our FAQs
What size should I order?
Our fits run true to size for most athletic builds, but we recommend checking our size charts before ordering, since fit can vary slightly by product line.
When my package will arrive?
If you chose Standard shipping, you can expect your package within 3 to 5 business days.
If you chose Express shipping, you can expect your package within 1 to 2 business days.
If your shipping address is outside Mexico, you can expect your package within 3 to 5 business days.
Do note that Courier delays may occur due to reasons outside of Juggernaut Sportswear. In the event of a delay in the shipment, reach out to contact@jgntsw.com so we can communicate the issue and find a solution with the Courier. For a complete glance to our Refund Policy, click here.
Which Courier will ship my order?
We use several Couriers, depending on your location, such as Estafeta, RedPack, Quality Post, DHL, FedEx, UPS,etc.
Where I can see the status of my order?
Once your order is placed, you will receive an email with your order details, there, you can click the tracking link that will send you to the Courier's website.
Can I return my item?
According to our Refund Policy, you have 14 days after receiving your item to request a return.
Is my order is eligible for a return?
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
For a complete glance to our Refund Policy, click here.
What happens if I cannot receive my package?
If for any reason you are not able to receive your package, it will return to our warehouse. If you want us to ship the package again, you will need to pay for a new shipping guide. Contact us directly so we can sort out further details.
How do I use a discount code?
Enter your code at checkout in the discount field before completing your purchase. Only one discount code can be applied per order. Note that some promotions are applied automatically at checkout and don't require a code.
If you have further questions, please reach out to us on contact@jgntsw.com or click on the blue WhatsApp icon on the bottom right corner.